National Hotlines Director
Caroline is the National Hotlines Director. She is responsible for providing strategic oversight of the National Hotlines program, with a focus on strategic growth and efficient use of resources to maximize capacity and provide high quality service to victims and survivors of human trafficking and the anti-trafficking field through the National Human Trafficking Resource Center hotline and the BeFree Textline.
Caroline comes to Polaris with a long history of building successful programs serving survivors of human trafficking, child sexual abuse and severe physical abuse. In addition to direct experience with victims and survivors of child abuse and human trafficking, she brings deep personal experience with building and refining state-wide protocols for coordinated case response. Before joining Polaris, Caroline served as tri-chair of the Connecticut Human Anti-Trafficking Response Team, which is tasked with enhancing Connecticut’s response to child exploitation. She brings a wealth of experience working closely with law enforcement, child protective services, prosecution, mental health and victim advocacy.