Services & Hours

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Services & Hours

The BeFree Textline offers confidential crisis assistance and support, referrals, tip reporting, and general information about human trafficking through SMS text message. Textline advocates are available to respond Monday-Sunday from 3-11pm EST.

You can also reach us 24/7 through the National Human Trafficking Resource Center (NHTRC) confidential hotline, by calling toll-free 1-888-373-7888.

What to Expect When You Text

All HELP texts will first receive an auto response immediately letting you know that you have reached the BeFree Textline and advising you to call 911 if you are in immediate danger. You will then receive a response from a textline advocate who will check in on your safety. Once we know it’s safe to text, the textline advocate will ask you some questions in order to determine how we can help.

Texts are answered by specially trained advocates who are here to listen and discuss options with you. It’s up to you how much information you wish to provide and what next steps you want to take. You can always let the textline advocate know if you would like to skip a question. You can choose to end the conversation at any time and we will not text you again until you reach out to us first.

You may also text INFO to 233733 (BEFREE) to receive helpful links to information about human trafficking. All INFO texts will receive an auto-response with links to resources and opportunities to get involved in your community.

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