Software Developer

Position: Software Developer

Salary: Commensurate with experience

FLSA Status: Fulltime, Exempt

Reports to: Technology Architect

Location: Washington DC

Other: Please submit a cover letter that includes any salary requirements


Polaris is a leader in the global fight to eradicate modern slavery. Named after the North Star that guided slaves to freedom in the U.S., Polaris acts as a catalyst to systemically disrupt the human trafficking networks that rob human beings of their lives and their freedom. By working with government leaders, the world’s leading technology corporations, and local partners, Polaris equips communities to identify, report, and prevent human trafficking. Our comprehensive model puts victims at the center of what we do—helping survivors restore their freedom, preventing more victims, and leveraging data and technology to pursue traffickers wherever they operate. Polaris proudly operates the 24/7 National Human Trafficking Hotline.  Polaris is headquartered in Washington, D.C., operates on a $9 million budget in 2017, and has approximately 100 staff members.    


Polaris, a leader in the anti-human trafficking movement, is seeking a Software Developer to support the operations of the National Human Trafficking Hotline, and Polaris as a whole. The Software Developer will work with an innovative technology team in a passionate, dedicated and dynamic environment dedicated to the eradication of modern slavery and the support of its victims and survivors using data and technology.


The Software Developer will work closely with stakeholders and technical colleagues to develop feature requirements, innovate solutions, and shepherd the concept through the full development and testing life-cycle.  As we expand our data systems and infrastructure, this position has significant room for growth.


Specific Responsibilities

  • Work closely with end users by listening to their needs, and collaboratively developing creative solutions to their problems.

  • Create tools for the National Human Trafficking Hotline including supporting a complex case management database, CTI adapter software, and integrating SMS and chat;

  • Create public-facing tools to collect and share human service resource data (e.g., service provider directory) with allies in the anti-trafficking field and people who seek help;

  • Create tools for internal operations;

  • Support knowledge sharing across the organization and within departments;

  • Regularly bring in new ideas to improve our code, and Polaris’s business processes; and

  • Discover and integrate third-party software integrations, libraries, and tools.

Required Qualifications

  • Minimum two years’ professional work experience in software development;

  • Experience writing software in a compiled language (e.g., Java, C#, Apex) and in a server-side scripting language (e.g., Ruby, Node, Python);

  • Web technology experience including HTML, CSS, and JavaScript (knowledge of a modern framework, like ReactJS or Angular, a plus);

  • Understanding of industry best-practices including testing and software design patterns;

  • Familiarity with git or another version control tool;

  • Excellent interpersonal skills including being able to listen, talk, and to learn from people with varying levels of technical literacy;

  • Eagerness and willingness to suggest new ideas and improvements; and

  • Ability to self-learn new skills and technology.


Preferred qualifications

  • User experience (UX) design;

  • Salesforce development or administration;

  • Human services or social work referral and provision;

  • Basic *nix administration including simple Bash programming; or

  • Experience with automated deployment tools like Ant, Grunt, or Gulp.



  • Survivors of human trafficking encouraged to apply;

  • Subject to a criminal background check;

  • Subject to a probationary term contingent on training performance; and

  • Request for three professional and/or personal references.


Values Statement

The work of Polaris is grounded in a set of values and organizational beliefs that provide a common starting point for all of our activities. At Polaris, we look for talented individuals who are passionate about combating all forms of human trafficking and who will strive to embody and model these values within the Polaris community and in the anti-trafficking field. Please take a moment to make yourself familiar with these values and our mission statement before submitting your application. You can find a full description of our values here.