Anatomy of a Hotline Call

The U.S. National Human Trafficking is not a call center. The people on the other end of the line are professionals and human trafficking experts. They are highly trained in a trauma-informed, victim-centered response because there is no one-size-fits-all approach to meeting the needs of people who have experienced human trafficking. But don’t take our word for it. If you are interested in what happens when you call the Trafficking Hotline, scroll down, choose your own adventure by clicking on the buttons with various options, and see how it works for yourself.

Making Contact with the National Human Trafficking Hotline

A “signal” comes in via phone, text message, chat or email/webform. Hotline Professionals are available 24 hours, 7 days a week, in multiple languages. Professionals respond to all forms of signals, but if a more immediate response is needed please contact the hotline through phone or text.

What are signals?

The term “signal” refers to any contact made with the Trafficking Hotline through any of the modes. “Signalers” refers to the people or persons making contact.

How are you contacting the hotline?

Need help? Polaris operates the U.S. National Human Trafficking Hotline.