Data Quality Associate (Part-time)

Position: Data Quality Associate

Department: Data Analysis Program

FLSA Status: Part-time, Non-Exempt (12 to 29 hours per week)

Reports to: Data Quality Supervisor

Direct Reports: None

Date Issued: October 1, 2002

Date Revised: March 23, 2018

Location: Washington, DC


About the Program
Polaris knows that human trafficking is a complex business and in order to end it, we need tools to understand the scope, size, and systems of modern slavery. We cannot effectively eradicate an industry that generates $150 billion in profits and victimizes some 21 million people if we don’t fully comprehend the trafficking networks that are leading people into forced labor or commercial sex against their will. We’re building the most accurate maps possible of human trafficking networks, using publicly available information and insights learned from hotlines.


About the Position
Working with the Data Analysis Program (DAP), the Data Quality Associate will review current and past hotline case notes for particular markers, classify the information based on provided guidelines and enter the information accurately into a Salesforce database. This primary task will occupy 90-100% of the Data Quality Associate’s time. The ideal candidate will have excellent attention to detail, proven aptitude at using databases, ability to work independently, and be able to appropriately handle highly sensitive, confidential information. Effective and efficient completion of this work contributes to a variety of data products released by Polaris including the Typology of Modern Slavery, the Counter Trafficking Data Collaborative, each annual statistics release, and more. This work also contributes to our ability to elevate the stories of survivors in a way that can truly ignite change to help Polaris and the rest of the anti-trafficking movement press forward toward eradication.


• Maintain data quality by reviewing current and past case data for particular markers, classify the information based on provided guidelines, and enter the information accurately into a Salesforce database;
• Review data to ensure quality, particularly consistency and accuracy, and find effective solutions to discrepancies; and
• Commitment to the National Human Trafficking Hotline mission and Polaris values;
• Other duties as assigned by supervisor.
This job description provides a summary of the major duties and responsibilities performed by individuals in this position. Incumbents may be asked to perform other tasks not specifically written in this job.


Required Qualifications
• Demonstrated ability to synthesize large volumes of material and classify based on established schema;
• Highly organized and detail-oriented with strong analytical and writing skills;
• Demonstrated experience and proficiency working with databases and analytical platforms such as Salesforce;
• Ability to quickly learn and proficiently utilize diverse technologies and systems;
• Emotional maturity and demonstrated discretion in handling sensitive and confidential information;
• Proven ability to deliver results, a natural self-starter who is comfortable working independently; and
• Excellent interpersonal skills with a strong focus on direct and open communication and provision of regular feedback; and
• Authorization to work in the US.


Preferred Qualifications
• Academic or professional knowledge of human trafficking or related social issues.


• Internal: Ability to communicate with supervisors and peers;
• External: Ability to respond quickly and calmly in alarming situations. Frequent contact with law enforcement, service providers, and government agencies


Working Conditions
• Typical office setting.


Physical Requirements
• Prolonged sitting, chiefly at a computer terminal;
• Occasional bending, stooping and stretching;
• Requires eye-hand coordination and manual dexterity sufficient to operate a computer, telephone, calculator, and other office equipment;
• Requires normal range of hearing and eyesight to record, prepare, and communicate in writing, in person and by phone;
• Requires occasional lifting up to 25 pounds.


Values Statement

The work of Polaris is grounded in a set of values and organizational beliefs that provide a common starting point for all of our activities. At Polaris, we look for talented individuals who are passionate about combating all forms of human trafficking and who will strive to embody and model these values within the Polaris community and in the anti-trafficking field. Please take a moment to make yourself familiar with these values and our mission statement before submitting your application. You can find a full description of our values .


Diversity Statement
Polaris designs and implements data-driven strategies to prevent and disrupt human trafficking, and restore freedom to survivors.  Achieving this ambitious goal requires both trafficking-specific systemic interventions and broader cultural and structural shifts that reduce the inequities that lead to human trafficking. While Polaris alone cannot build a more diverse, just, equitable, and inclusive society, both the success of our work and our organizational values require modeling in the workplace the change we want to see in the world.

This means cultivating a workforce, organizational culture, and priorities that respect and celebrate a dynamic, multi-disciplinary team made up of individuals with different identities, lived experiences, and backgrounds. Within both our team and across every part of our work, we strive to integrate and elevate the full range of survivor voices.
This is a living commitment.  Diversity, equity, and inclusion are values to be manifested daily, in the work we do, the decisions we make, and the way that we treat each other and the people we seek to serve.  This means creating space where staff can be included, heard, valued, and set up for success, and where everyone feels empowered to bring their full, best selves to work. We will not check boxes and consider it done. We will push new innovations and different ways of thinking, and treasure the community built and strengthened by each of our contributions.