At Polaris our staff members have the opportunity to make a daily impact towards ending human trafficking. Please take note that any individual seeking employment at Polaris must successfully complete a criminal background check and be in agreement with Polaris's values. If you have any questions, please email firstname.lastname@example.org.
As a member of Polaris’s Operations team, the Technology Operations Associate is primarily responsible for supporting all Information Technology (IT) and Informational Security (IS) systems that underlie the operations of the National Human Trafficking Hotline (National Hotline). This position will also work closely with hotline staff to assess needs and develop requirements, and work with the Technology team to improve day-to-day operations, and provide recommendations for new systems.
The Anti-Trafficking Hotline Advocate is primarily responsible for answering the hotline. This primary task occupies 85-100% of the Anti-Trafficking Hotline Advocate’s work day. The Anti-Trafficking Hotline Advocate will also respond to online tips, SMS text message conversations, and conduct case follow up.
The Data and Research Associate will conduct trainings, create training material, implement processes and solutions designed to streamline work, research new and emerging topics, assist the Data Quality and Reports Manager with data quality control efforts, and ensure regular team operations run smoothly. The successful candidate must excel in a fast-paced and evolving environment, be confident conducting trainings, and feel comfortable juggling multiple priorities and projects. This individual will have excellent attention to detail, have proven aptitude at using databases and running data reports, have excellent communication skills, and be able to appropriately handle highly sensitive, confidential information.