Donor FAQs


Q. I would like to make a donation. How do I do that?

If you would like to make a donation please go our donation page.


Q. How do I update or change my donation?

You can modify or cancel your monthly donation at any time. If you would like to make a change to your monthly donation or update your personal information, please email or call 202.790.6234


Q. Can I mail by donation by check or money order?

If you would like to mail your donation, make check payable to Polaris, and please use this address:


Gift Processing Center

P.O Box 392710

Pittsburgh, PA 15251-9700


Q. Can I make a recurring online donation?

Yes. In fact, we encourage all donors to make a recurring donations if possible. You can choose to make a recurring donation on our donation page.


Q. Can I make a gift of appreciated securities to Polaris?

Polaris accepts gifts of stocks and securities that have appreciated in value. This type of gift is a simple and popular way for donors to access significant tax benefits while supporting the work we do to help survivors of human trafficking.

Stock information: Charles Schwab | Account# 97565251 | DTC# 0164

Please be sure to include your name and address on the transfer order so that we can acknowledge your gift.


Q. My donation did not process. What do I do?

If your donation failed to process after completing the transaction, it is likely that information provided, such as the credit card identification number or address, did not match exactly with what is on file at your bank. For further assistance, you may contact our Development Department at 202-790-6234, or email us.  For a quicker response, please have the details of your transaction ready when you contact us. 


Q. Will I get a receipt for my donation?

Yes. When you make your donation online, you will see a confirmation page and receive an email confirmation, either one of which may be used as an official receipt. If you mail in your contribution, we will send you an acknowledgement letter which you can expect within 1-2 weeks after we receive your contribution.


Q. Is my information secure using the donation portal?

Online donations are processed through a secure server operated by PayPal. Information provided by a donor through the online donation form will be accessible to PayPal in order to complete the transaction and, as indicated in PayPal’s privacy policy, is retained only as long as needed by PayPal to process the gift. PayPal states that it does not sell, trade, or share personal or credit card information with any other third party. To learn about how Paypal collects, stores, and secures your data, please visit Paypal’s privacy policy, available here.


Q. What will my donation support?

Click this link to learn more.


Q. What is Polaris’s Employer Identification Number (EIN), also known as a Federal Tax Identification Number?

Our Employer Identification Number is 03-0391561.


Q. What is your Charity Navigator rating?  

Polaris has been awarded the highest rating of 4 stars by Charity Navigator for 8 consecutive years for being fiscally responsible and financially healthy. Only 2% of rated charities have achieved this recognition.


Q. Can Polaris accept a matching gift from my company?

Yes. Please visit our workplace giving page.


Q. Can my company make a donation to Polaris?

Yes. Click here for more information on how companies and corporations can give to and partner with Polaris.


Q. Can I hold a personal fundraiser for Polaris?

Yes. To learn more on how you can fundraise for us please go our fundraise page.


Q. Is my gift tax deductible?

Yes. Polaris is exempt from federal income taxes under Section 501(c)(3) of the Internal Revenue Code. Donations are tax-deductible to the fullest extent allowable under the law.


Q. I can’t donate cash or stock. Are there other ways I can support Polaris?

Yes, there are many other ways you can support us, including:

  • Amazon Smile: When you shop on and choose Polaris, we receive a portion of your purchase as a donation. Visit and select Polaris as the charitable organization you wish to receive donations from your purchases. Amazon will remember your selection, and every eligible purchase you make at will result in a donation. You can continue to shop as you normally would, knowing that your money is going to support Polaris programs and services.
  • Marriott Rewards Points: If you are a Marriott Rewards member, you can donate your points to Polaris using this link. Points are converted to a monetary donation that go toward supporting the work we do to end human trafficking and support survivors.
  • Delta SkyMiles If you are a Delta SkyMiles member, you can donate your miles to Polaris through the SkyWish program. Donated miles go directly to the National Human Trafficking Hotline and are used to purchase flights for survivors of human trafficking who need to travel to escape their trafficking situation, attend a long-term recovery program, reunite with loved ones, testify in court against their trafficker, work as an advocate in the anti-trafficking field, and more. To donate your miles, click on this link, scroll down, and select Polaris.
  • Wyndham Rewards Points: If you are a Wyndham Rewards member, you can donate points to Polaris. There is a shortage of shelter options in the United States, especially for victims of human trafficking. Donated Wyndham Rewards points go directly to the National Human Trafficking Hotline, where they are used to book rooms for survivors of human trafficking who are in need of immediate or emergency shelter options. Click on this link to donate your Wyndham Rewards points.
  • Facebook: Ask for donations to Polaris in honor of your birthday via Facebook fundraising. It’s a fun and easy way to celebrate your big day and an important cause.
  • Fundraise: Start a fundraiser to Polaris and raise money for any occasion from friends, family, colleagues, and others.


Q. Will Polaris rent, sell, or trade my personal information?

No. Our privacy policy does not permit renting, selling, or trading of your personal information.

If you have any other donor related questions or concerns that we did not address please contact us or call 202.790.6234.

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