Since 2007, Polaris has operated the U.S. National Human Trafficking Hotline, which provides 24/7 support and a variety of options for survivors of human trafficking to get connected to help and stay safe. Through a network of nearly 4,000 partner service providers and trusted law enforcement, trained hotline advocates take tips of suspected human trafficking from community members and help survivors build plans so they can safely leave their situations or get the help they need to rebuild their lives. The National Hotline can communicate via phone in more than 200 languages through a translation service, as well as text, webchat, email, and webform in English and Spanish. The National Hotline is operated by Polaris and funded by the U.S. Department of Health and Human Services and other donors.
Polaris’s model for designing and running a national human trafficking hotline has been replicated by countries around the world thanks to our global consulting practice, which offered a range of services for governments and NGOs seeking cutting-edge tools and best practices.
This online resource consists of anti-trafficking organizations and programs that offer emergency, transitional, or long-term services to victims and survivors of human trafficking as well as those that provide resources and opportunities in the anti-trafficking field.
The Global Modern Slavery Directory is a publicly-searchable database of over 2,900 organizations and hotlines working on human trafficking and forced labor around the world.
Mexican National Human Trafficking Hotline
Polaris worked with a respected Mexican nonprofit, Consejo Ciudadano, to launch that country’s first national human trafficking hotline. The Hotline is now up and running, responding to incoming tips and requests for help with a victim-centered, trauma-informed approach 24/7. Polaris continues to support Consejo through consulting on best practices, national networks connections and by collaborating on cases that cross the U.S.-Mexico Border.
Targeting priority states doing outreach with local stakeholders and authorities.
Creating reporting & referral protocols.
Operationalizing a national referral directory.