History & Supporters


In early 2013, Polaris Project and Thorn: Digital Defenders of Children worked with leaders in the cloud computing industry to develop an SMS-based hotline for victims and survivors of human trafficking and at-risk populations. Communications developer Twilio provided the BeFree texting short code and technology to deliver the text messages, which are integrated into Polaris’s national hotline database, powered by Salesforce.com. The BEFREE Textline launched on March 28, 2013 with the goal of providing safe, secure, and confidential access to critical services and support entirely via SMS text message.


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